Littlethorpe shop: How to order
Choosing your pots
In the menu on the left of this page you'll find a catalogue section with all the products split into type:
- Strawberry pots and herb pots
- Bedders
- Wall pots
- Horticultural planters including bowls, planters, hosta and agapanthus pots
- Traditional pots including handled pots, long toms, box pots and pans
- Traditional baskets
- Domestic pots including bowls, jars, jugs, candlesticks, milk coolers and bread/potato crocks
- Chicory and Rhubarb/Seakale forcers
Under each item there are the various sizes available and price of each.
Next to this there is an add to my order button. Click this to start the buying process.
You can update your order any time by following the My order link to on each page and in the left menu under Shop.
When you're ready submit the order form and we'll contact you to confirm the details.
Packaging and delivery costs
March 2008: Unfortunately at the moment we are unable to deliver our pots on a national basis. We are working towards and hope to enter into an agreement with a new courier in the near future.
In the past we have used the main national couriers who mainly charge by weight, this negated any savings made on the packaging by stacking pots inside each other. This meant that the packaging and deliver costs associated with the larger pots were often inhibitory.
Our records also indicated that the vast majority of people ordered a pair or group of pots (e.g. Two Tuscan planters for either side of an entrance or a group of different sized Long Tom's). To address this we have entered into an agreement with our courier to charge per batch of pots irrespective of weight, see below for delivery area and costs.
- 1 to 3 cartons - £15.95
- 4 to 7 cartons - £26.95
- 8 to 11 cartons - £39.95
- 12 to 15 cartons - £49.00
Again the exact cost of packaging and deliver is order specific. For example an order of two large Tuscan Planters and three Long Toms of varying size (pack inside each other) would be packed in 3 cartons and charged £15.95.
We believe this is good value considering the weight and value of such an order. Please complete the online order form and we will inform you of the exact cost before you proceed with your order.
Orders with addresses outside of this area are delivered by pallet force, again please complete the on-line order form for packaging and delivery costs.
Timescales and sizes
Most pots are kept in stock and we will dispatch these as soon as payment has been made. Pots made to complete an order are started as soon as you confirm you wish to proceed with an order and take 3 to 5 weeks to complete (3 weeks to make, dry and fire the smaller pots 5 weeks for bigger pots as they have to be dried slower).
The sizes detailed in the catalogue section of this web page are the external dimensions. We endeavour to make the pots to the listed sizes but differences in the clay and the fact that all our pots are hand made may result in minor differences in size, shape and tone of colour.
Money Back Guarantee
If you are dissatisfied with your purchase, we will refund your money provided the pots are returned to us undamaged within 21 days of delivery. The customer is responsible for the cost of the returns.
Trade Queries
Please ring or e-mail us for a trade price list, to discuss delivery costs or any other requirements. Trade orders are dispatched via pallet force or by collection, we are happy to pack delivery vans.
Commissioned work and personalised pots
If you have a particular design in mind or message you would like adding to one of our pots please email us or fax the details on +44 (0)1765 603786.
For more details see our Commissioned work page.
